Primarily phone, chat, and email support with occasional on-site support for business clients and company exhibitions while working with unix, databases, networking and scripting technologies internally.
1. Great communication skills
2. Fluent Chinese and good English skills
3. Basic coding capability
4. Available at least 25 hours a week
[+] Networking: Switches, Routers, Firewalls, etc...
[+] Protocols: IP, TCP, UDP, DNS, DHCP, ICMP, HTTP, etc...
[+] Technical writing
[+] Unix servers
[+] Experience with working with hardware running embedded Linux
[+] Other foreign languages