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基本資訊

上班地點: 台北市中山區民權東路三段2號5樓
職務類別: 客戶服務主管、其他客戶服務人員、電話客服類人員 全職
需求人數: 不限
更新日期:

工作內容

職務內容
1. 執行與追蹤團隊各項營運績效管理目標
2. 協助客戶以電話/文字回覆其平台用戶信件
3. 其他部門主管交付事項
4. 需輪班

TaskUs provides next-generation customer experience that powers the world’s most disruptive companies through the partnership of amazing people and innovative technology.
We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale.
Our people are at the heart of everything we do. We embrace a culture that fosters a best-in-class employee experience. It’s no wonder we have been named as one of the “Best Places to Work” by the San Antonio Business Journal.
TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past five years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America,Philippines, Taiwan, Mexico.

Qualifications / Responsibilities:
*Language Fluency: English, Cantonese, Mandarin speakers
*Someone who engages with customers daily email supporting B2B efforts. Duties include but not limited to chat, message, content moderation

What you’ll Need
*Extraordinary listening, communication, and organizational skills
*Demonstrated ability to multi-task and follow through while paying attention to detail
*Coachability, interest in implementing feedback, and dedication to improvement of your craft
*An infectiously positive attitude and drive to win; a self-starter attitude and determination
*Be energetic and have the ability to thrive in a fast-paced dynamic environment and always remain professional
*Initiates proactive action in order to accomplish goals or develop self without explicit instructions
*Passionate about make-up

薪資福利

工作待遇: 待遇面議 (經常性薪資達4萬元或以上) 薪資行情
公司福利:
員工團保 Group Insurance
員工康樂時間 Happy Hours
免費運動課 Free sports classes
遊戲空間 Play area
室內健身房 Gym

工作型態

出差外派: 無需出差外派
上班時段: 日班/晚班/大夜班/假日班,需輪班
休假制度: 依公司規定
管理責任: 管理5-8人

條件要求

接受身份: 上班族、外籍人士
可上班日: 不限
工作經歷: 不拘
學歷要求: 高中以上
語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
中文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
粵語 -- 精通
其他條件:
Hong Kong Citizens or Malaysian Cantonese Speakers Welcome!
條件要求
大學以上學歷。中英粵精通。1-2年管理經驗者加分。有客服領域經驗者佳。

聯絡方式

聯絡人: Chuck

工作環境

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