Campaign tracking and system support for Insurance, phone and DSM social media communication
Campaign tracking/Fulfillment :
*Daily IBSL Attempt Rate and performance tracking.
*Monthly regional report-GRC, MRC.
*Monthly Line binding performance tracking.
*Monthly Campaign fulfillment-Digital insurance campaign, Line biding campaign.
*Monthly COPs list generation for campaign tracking.
*Credit card attrition list to exclude non-qualified outbound leads for Insurance.
*GDPR customer detection and manual upload to system.
*Consolidate phone inbound base for analysis.
【Weekly】: Insurance Non-Citi customers for AML screening.
*Credit shield active account list to support policy renew process.
*Line binding eligible base to support system process.
*Insurance CNR allocation for Card holder.
*SubPOM renew leads generating.
*CTP inbound data aggregating.
*Insurance data query for audit.
*mpact sizing for Insurance regulatory change.