►Who we are
Vaco is a premier talent solutions firm that helps connect people to their dream jobs and helps leading companies find talent to grow their business. In this position, we work in our stakeholder’s office currently based in Taipei, with the main responsibility of reviewing surveys and providing customer support to ensure brand safety.
►What you will do
- Content/policy review of surveys coming from different countries and languages
- Provide excellent customer support to market researchers
- Quality management, data analysis, and reporting
- Daily communication (via calls, emails, chats, etc.) with team members around the globe
- Ensure brand safety
►Where you will be working
Taipei City, Taiwan
►Who we are looking for
- Confident communicating in both Portuguese and English verbally and textually
- Able to express thoughts clearly with the team using Portuguese and English
- Flexible with work schedules to accommodate international time zones
- Willing to learn new things and open to different ideas
- Strong interests in our product
- Attention to details: You are the first one to see your friends changing their haircut!
- Creative in problem-solving: You find it fascinating when trying to come up with various solutions to solve problems
►It is a plus if you have:
- Experience in data analysis, project management, presentation, or programming/scripting
- Experience in content moderation, policy enforcement, or policy creation
- Experience in customer service management or customer support
- Interest in topics related to market research
- Interest in supporting people with your language skills
Grow with us!
- We provide internal trainings and on-job-trainings to sharpen your professional skills
- We provide online learning resources to unleash your potential
We care about you!
- We have your labor insurance and health insurance covered
- We provide bonus for holidays and your birthday
►Sounds interesting? Contact us today to apply!
Or, if you happen to know someone who might be interested in this position, you are more than welcome to forward this job description page to him/her.