*Requirements:
-Bachelor’s degree in hospitality, business administration, or a relevant field.
-Have experience in running or managing a hotel from scratch.
-Minimum of 3 years experience in hotel management or a similar role.
-Strong understanding of hotel management best practices and data entry software.
-Outstanding interpersonal communication and customer service skills.
-Exceptional leadership abilities with great attention to detail.
-Fluent in English and other native languages (Spanish/French/Italian is a plus).
*Basic Duties and Responsibilities:
-Welcoming and registering guests once they arrive.
-Overseeing personnel, including receptionists, kitchen staff, and office employees.
-Monitoring employee performance and conducting regular evaluations to help improve customer service.
-Collecting payments and maintaining records of budgets, funds, and expenses.
-Resolving issues regarding hotel services, amenities, and policies.
-Organizing activities and assigning responsibilities to employees to ensure productivity.
-Creating and applying a marketing strategy to promote the hotel’s services and amenities.
-Coordinating with external parties, including suppliers, travel agencies, and conference planners.
-Evaluating hotel performance and ensuring compliance with health and safety rules.
-Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
-Build strategic marketing plans for the luxury hotel market.
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